5 Things You Need to Do When Securing Your VoIP System

5 Things You Need to Do When Securing Your VoIP System

Statistics show that businesses save anywhere from 50 to 75 percent after switching from a traditional phone system to a VoIP system. Once you have a new VoIP system in place, your main concern should be adequately securing it. Failing to focus on the security of this system can cost you dearly in the long run.
Not sure about what you needs to do to make your VoIP less susceptible to cyber-attacks? Consulting with IT professionals is a great way to get the help needed to make this type of phone system more secure. The following are just some of the things that will enhance the security of your VoIP system.

1. Know Your Core Security Objectives
Typically, there are four core objectives you should have when implementing a VoIP system: availability, confidentiality, integrity and accountability. The VoIP you put in place must be able to keep your employees productive and efficient with tasks. Protecting against unauthorized access to your network and the information on it is also important. Putting the proper security safeguards in place will help to maintain the integrity of the information on your VoIP system.
There are a number of regulations on the books when it comes to maintaining a business communication system. This is where the accountability part of the core principles comes into effect. Getting to know these regulations and complying with them can save you a lot of stress down the road.

2. Be Strategic With Your Information Security
If you use a unified communications system, you need to be mindful of how sensitive information is being shared. Often times, the employees who work for a company will use things like instant messaging or even web conferencing to share information. While this can be convenient, it can also be very dangerous if these communication methods aren’t properly secured.
The best course of action is to allow an IT professional to help you with your VoIP security. They will be able to find and fix any holes in your security.

3. Be Mindful of Network Security Best Practices
A VoIP system will create more traffic on your network, which is why using the general principles you already have in place regarding network security is important. Most organizations will use virtual LANs in an attempt to separate their data and voice traffic. By using a virtual LAN, you can avoid slowing down your network after adding a new VoIP system.

4. Protect Against Eavesdropping
There have been a number of cases where employees and other individuals have eavesdropped on VoIP calls to gain knowledge of sensitive information. Protecting your system against things like unauthorized recordings and other forms of electronic snooping is essential. Most of the modern VoIP systems offer 128-bit media encryption to keep the information transferred on this system out of the hands of hackers.

5. Secure All Mobile Devices
Whether your company has a Bring Your Own Device policy or provides employees with mobile devices, securing these pieces of electronic equipment should be your top priority. If you have a mobile network that you use to power these devices, you have to secure it with authentication and encryption tools.
You may even want to consult with an IT professional about the possibility of establishing a virtual private network for your company. A VPN will provide you with a higher degree of anonymity and security when conducting business online.
The team at Monster Security are passionate about providing their clients with secure VoIP systems. The systems they provide can be scaled with ease and provide features like a call center and CRM integration.

About the Author:

Collin Mitchell’s passion for the industry began in 2010. Collin is a self made entrepreneur with a passion for Business Technology. When he is not slaying antiquated business technology and helping organization reduce their technology spend, he is enjoying time with his two toddlers under 3. Collin enjoys trail running, running on the beach and pushing his limits running marathons.