Printers and copiers are essential office equipment at just about every workplace. Unfortunately, like all office equipment, printers and copiers tend to require repairs and service every once in a while. While this is to be expected, it doesn’t make it any less inconvenient for the employees and the business as a whole. If you’re in desperate need of copier repair in Los Angeles, here are four options that you have to get your copiers up and running:
- Have your IT department use their resources to fix the copier internally.
- Buy a new copier to replace the old one.
- Have a company repair the copier on a break/fix model.
- Find a Managed Print Services (MPS) provider and sign up for a maintenance contract.
The first two options don’t make much practical sense. Taking your highly-qualified, trained IT team off of value-adding tasks to service your printers is neither an economical nor efficient choice. Buying a new copier is only reasonable if the cost of repair exceeds the cost of the device. However, for most industry copiers, this is not the case. So, let’s consider your final two choices to determine which is best for your business.
Copier Repair: Break/Fix vs. Managed Print Services
When it comes to copier repair, most businesses will be stuck between a break/fix repair model and a maintenance contract.
The break/fix copier repair model involves having a service company come to your workplace and repair the broken device after the printer goes down. You will be charged either a flat rate or an hourly rate for the service. A break/fix model is most feasible for small businesses that have copiers with relatively low monthly print volumes.
On the other hand, businesses that have more substantial printing needs should consider signing up with a Managed Print Services provider to manage their entire print infrastructure. If your business has a large fleet of copiers with high monthly print volumes, a contract is the best way to go.
An MPS contract can offer your business far more than just copier repair or printer repair. An MPS provider will be able to monitor your entire fleet of printing devices to identify issues and concerns before a complete breakdown occurs. MPS providers are also able to help businesses switch between high and low volume devices to extend the lifetime of your imaging fleet. If you ever need advice when it comes to replacements, opening new offices, or scalability, you will be able to depend on an MPS partner to help you come up with a solid strategy.
For most businesses, a break/fix repair model and an MPS contract are the best options for copier repair. For more information about either copier repair in LA or signing up for an MPS contract, contact Monster Technology today.